A Message From Our General Manager
To Our Valued Guests,
The health and well-being of you and your family, our team members, and our community remains our top priority. As we continue to navigate through this complex situation, we feel it is our responsibility to update you as news arises.
As of now we have not had any cases of COVID-19 on our campus or with our team members or guests and our thoughts and prayers go out to those affected by this global crisis.
Currently our Toyota of Redlands sales operations including our retail sales, digital sales, fleet sales, lease retention sales, and financial services are open through our online portal or by calling (909) 500-4111 during sales hours. All aspects of the car buying process can be provided over the phone, email, or virtually, up to and including home delivery of your vehicle.
We will also follow the recent “shelter-in-place” orders that essential services, such as auto repairs and service be kept open. This means our service, parts and collision operations will remain open to serve our guests at this crucial time. To promote social distancing, we will be encouraging that vehicles be dropped off for service asking our guests to leave their vehicles with us rather than wait in our guest lounges. Our service professionals will continue using rubber gloves, sanitizing wipes, and taking extra precautions to keep your vehicle sanitized.
Guests wishing to shop from home can utilize our Website www.toyotaofredlands.com to shop, configure, purchase and arrange home delivery of any new or pre-owned Toyota or other used vehicle, until it is feasibly safe to return to normal sales operations.
We will continue to monitor developments from local, state, and federal authorities and will adjust as necessary to any new information we receive. To reiterate, our goal is to protect you, our team members, and our community. Please find attached some measures we have taken to keep everyone healthy. Learn More
The situation with COVID-19 is evolving rapidly and we will continue to communicate with you frequently and continue to keep the health, safety, and well-being of our team members and guests our first priority.
We appreciate your loyalty to Toyota of Redlands now and always. We will continue to be here for you, just like we always have been.
My direct line is below. Please do not hesitate to call and if I don’t answer, leave a voicemail and I will return your call. I am committed to providing excellent customer service, regardless of your needs at this time.
Important Phone Numbers:
Devin Cooney- Sales Manager 909-894-7223
Don Marino – Sales Manager 909-894-7238
Milan Sotona – Sales Manager 909-894-7389
Rosie Torrez – Fleet Internet Sales Manager 909-894-7201
Paul Cogan – Finance Director 909-894-7252
Robert Diaz – Used Vehicle Manager 909-894-7217
Take care and we hope to see you for any of your vehicle needs.
Toyota of Redlands
909-894-7220 (Direct Line)